Normal trading conditions at Riised A/S
§1 Terms and conditions
1.1 In what follows, Riised A/S is referred to as R.
1.2 The owner or the person who is authorized on behalf of the owner to order R’s service is hereinafter referred to as the customer.
1.3 Terms that do not appear in these conditions, or that have not been agreed in writing between the parties, cannot be enforced.
2.1 At R, all prices are in Danish kroner and stated excl. VAT.
3.1 R sends an invoice after speed optimization based on the given price, which is always sent on mail.
3.2 For amounts owed that have not been paid on time to R, 2% interest is calculated per month started, as well as a reminder fee. Unless otherwise agreed, R account customers’ payment terms are: Invoice date + 8 days.
3.3 For extra work, R calculates an offer or performs the work at an hourly rate. This will either be agreed orally or in writing.
4.1 R aims to finish the task within 10 days, but the delivery can vary, as there may be challenges with plugins or the like, which means that we spend extra time on the task.
4.2 We reserve the right to refuse to service customers without having to explain why. We do not optimize websites with illegal activity.
5.1 R undertakes to restore the page so that the page is up and running as at the start-up time of the speed optimization.
5.2 Since the website is backed up at start-up, so that the original page can be quickly re-established.
5.3 R disclaims liability for damages in the event of a crash or other damage to the customer’s website in the event that a crash or other damage occurs to the website during the period when Riised A/S is working on the website.
5.4 Should the customer wish to restore the site to the back-up, we will restore the site. Should the reason for the restoration be based on the fact that an error should have occurred and the error was already there, we will take full payment for the task.
5.5 The customer must update the relevant plugins. If they are not updated and errors occur on the site, R cannot be held responsible.
§6 Confidentiality and confidentiality
6.1 All information exchanged between the customer and R must be treated and kept confidential. Apart from what may follow the processing of the case, information is not passed on to third parties. The customer is not entitled to pass on all or part of the material or the communication between the customer and R.
6.2 Both parties undertake to seek any dispute, complaint, dissatisfaction, discrepancy or similar resolved, internally and amicably. As a customer, you thus undertake to, regardless of the nature and possible justification of any complaint, dispute, dissatisfaction or discrepancy, first contact R.
6.3 The duty of confidentiality applies to the customer, and objectionable public statements are subject to a daily fine of one thousand kroner.
§7 Warranty on Data Protection
R hereby represents and warrants that:
7.2 R will entrust only such employees and Advisers with the data processing who have been bound to confidentiality and have previously been familiarised with the data protection provisions relevant to their work.
7.3 R and any person acting under R`s authority who has access to personal data may only process that data in accordance with your instructions unless otherwise required to do so by law and to provide our Website or Services.
7.4 to the implementation and observance of all technical and organizational measures necessary for this Agreement in accordance with the DPA and GDPR.
7.5. R will regularly monitor our internal processes as well as the Technical and organizational measures to ensure that the processing is executed in accordance with the requirements of the DPA and GDPR and that the rights of Website or Services Users are protected.